BEFORE YOU START USING THIS WEBSITE AND ALL CONTENTS, IT IS IMPORTANT TO ALL PARTIES THAT YOU READ THIS T&C PAGE CAREFULLY.
By continuing to use this site, you are declaring that you agree with and are subject to the following under all applicable law. It is advised that you do not continue to use this site if you do not agree to any of the Terms & Conditions on this page.
The “we” and “us” in this Terms & Conditions document refer to “inToro”, the company that owns and operates the site. inToro is the brand name of SCS TRADE UK LIMITED, based in the UK.
Company number 5769485 (United Kingdom)
Registered address: Turnberry House 1404-1410 High Road London N20 9BH.
Before placing an order for any of our products, please carefully read the information presented here. inToro/SCS Trade UK Limited reserves the right to change any of these Terms & Conditions without notice at any time and for any reason. Changes to Terms & Conditions apply to orders received by us after the changes are made.
We reserve the right to increase P&P charges in response to increasing costs.
For further information about our Terms & Conditions, or wish to offer feedback or complaint regarding our website, please email: Support@inToroglass.co.uk
The content of this site, which includes all text, graphics, images and code is the property of inToro Glass and copyrighted as a collective work under UK, international and all other relevant laws.
Copyright 2015, ALL RIGHTS RESERVED.
Customers and other site users have permission, only for the purpose of placing an order with us and the purchase of services or any products that we supply, to use electronic or hard copy of parts of this site. You are permitted to display and download portions of this site; this permission is strictly not for commercial use or application. The rights listed herein remain subject to any clearly stated restrictions or other limitations relating to the material. You may use any part to place an order for our products or services. All other uses are strictly prohibited including reproducing any part, distributing without our express consent, displaying any part of the site or any other form of transmission of the site’s content unless expressly permitted by us. You also agree that you will not delete or alter any pages or proprietary notices from any materials you may have downloaded from our site.
All trade names, service marks and trademarks (including registered trademarks) used throughout this website are the property on inToro.
The liability of inToro Glass products are solely for the inToro Glass products supplied through this website; it does not and will not extend to any other component of your device or screen.
inToro accepts no liability for injury or damage caused by using our products. We will be held liable for no direct or indirect damage, nor liable for any consequential damages resulting in loss of use of equipment or loss of profits arising from the use or suitability of any inToro product.
Your legal rights and obligations are not affected.
inToro LIFETIME WARRANTY
Every purchase of inToro Glass products comes with a Lifetime Warranty which means that you are eligible for free replacement in case of any damage to your inToro glass product. The Lifetime Warranty is only valid for the lifespan of your current model of handset you have purchased inToro Glass for and not eligible if a replacement is requested for a different model to that purchased. We reserve the right to reject the replacement claim, should we have firm reasons to believe the inToro Glass Warranty is being abused
The only costs are listed as follows:
• Postage and packing for sending you the replacement product and processing of your claim is charged at a fixed rate of £4.99 for moblie devices and £4.99 for tablets.
• The postage cost of sending us your old product. We require that you return the damaged inToro Glass product back so that we may process your claim and send a replacement. This further assists our company in improving our products and service to you in the future
Return & Exchange Policy
If you have any questions or problems, the first step is always to contact us at Support@inToroglass.co.uk! We may not follow the policy if you do not contact us prior to returning a product. Please include your order number and, if you can, pictures of your problem.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you are not satisfied with your purchase for whatever reason, you can return it to us within 14 days of having received it. We will then refund the value of the returned item or exchange it for another product, following your wish. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You should consider using a trackable shipping service or purchase shipping insurance as we cannot guarantee that we will receive the returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 working days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Support@inToroglass.co.uk
If you receive a package that was damaged or not the ordered product, we may ask you to send it back to us. We will either refund the value of the returned item and the original shipping or send you a new item.
Our return addresses is inToro Glass, FAO Returns Dept., Unit 3, The Old Print Works, 25 Tapster Street, Barnet London, EN5 5TH
Remember to include a note indicating your order number and what you would like us to do with it (return/exchange/refund).
Since our screen protectors are applied by the customer and not us, we cannot guarantee that the screen protector will be applied to our customer’s satisfaction. However, we pledge to work with our customers to make things right. When in doubt, please contact our customer service at Support@inToroglass.co.uk.
We are not able to offer any refunds if the inToro Glass has been applied or exposed (if/after the buyer has tried to use it).
For a customer to be eligible for a replacement item, he or she must register the accompanying warranty within 30 days of purchase. For the duration of life of the electronic device for which the item was purchased, customers may request replacement of any items provided by us. Your Lifetime Warranty is only valid for the duration of the current model of handset you have purchased inToro Glass for and not eligible if the handset is changed or upgraded. If the returned inToro Glass product shows signs of wear and tear such as cracks, chips or scratches, inToro will replace the item at no cost except for being subject to a £4.99 for mobile devices and £4.99 for tablets P&P charge following satisfactory verification of your warranty.
If there is no available replacement inToro Glass product (for example your model is obsolete or simply out of stock), please contact Customer Service as soon as possible so we may assist in the processing of your warranty.
Please mail your damaged product to:
SCS Trade UK Ltd
Unit 3, The Old Print Works
25 Tapster Street
We will process all claims for a free replacement within 5 working days of receipt of the damaged product and following verification of the warranty. Replacements are sent to the address registered on the warranty. If your address has changed since then, inToro may ask you to send us proof of details of this change of address.
There is no limit on the number of warranty claims that a customer may make. inToro continues to stand by our products and their superior quality.
LIMITATION OF LIABILITY
inToro Glass is not liable for any damages resulting in the use or inability to properly use materials on our site, nor for the performance or otherwise of the products that we sell through the site, even if we have been advised that such damages may occur. Applicable law may not permit the limits of liability exclusion or permit limits on such incidental or consequential damages herein. Therefore, the above-stated limitations and/or exclusions may not apply in your case.
In the event that the inToro Glass product price is listed incorrectly, we reserve the right to refuse your order or cancel an order placed while the product was listed incorrectly priced. inToro Glass reserves this right of refusal or cancellation regarding any orders, even when the order is confirmed and debit or credit card payment taken. If your order is cancelled and your debit or credit card charged for your purchase, inToro Glass shall issue a refund to the same credit card for the value of the incorrect price.
The Terms & Conditions listed here are applicable to all users accessing the site, completing the registration process or shopping with us. These Terms & Conditions may be terminated at any time by inToro without prior notice at our discretion and for any reason. All provisions and statements regarding Disclaimers, Trademarks, Copyrights, Indemnification, Limitation of Liability and anything under Miscellaneous does not cease effect.
inToro Glass may deliver notices to our customers by means of e-mail, general notices on our site and by other reasonable methods to the address provided to us by you.
Continued use of this site by you shall be governed by the laws of the United Kingdom; there is no regard to choice of law provisions on contracts for the international sale of our goods. By using our site or buying our products, you agree to that jurisdiction above any other venue in any legal proceeding that either directly or indirectly rises out of your use of this site. Any claim you may make with regard to our site (to include but will not be limited to the purchase of inToro products) must commence within 12 months (one/1) year after the event of the cause of action arises. Failure on our part to insist on the enforcement of strictest application of any provision of the Terms & Conditions of using the site will not be taken as a waiver of the rights and provisions. Neither the conduct nor trade practice between either party in the agreement may modify any of these Terms & Conditions as stated. inToro Glass may at any time assign our rights and duties listed in this Agreement to any third party at any time; there is no obligation of notice to you.
USE OF OUR SITE
Any form of harassment on the site, to include any sent via chat or e-mail, and the use of vulgar, abusive or obscene language, is forbidden. It is also prohibited to impersonate others in the use of our site. This includes employees of inToro, and hosts and representatives, as well as visitors and other site users. You may post or otherwise distribute content that could be construed as defamatory, obscene, threatening libellous or violates the privacy or rights of others; this includes anything deemed abusive or illegal, or is any other way objectionable that may encourage criminal offence or violates the rights of any group or party, or that which may otherwise violate any law. You are prohibited from uploading any commercial content to the site or use our site to solicit other members and users to join another online commercial service.
inToro does not review any communications or other materials posted to our site or created by the users that access our site. We are therefore not responsible for the content of communications not created by us. In using this site, you acknowledge that by inToro providing you with access to the site, of viewing and distributing any user-generated content found on the site, inToro acts only as a conduit for that distribution. We undertake no obligation and incur no liability relating to the content or any other activities. However, inToro reserves all rights to delete or block any and all materials that we determine to be one of the following:
(a) Obscene, defamatory or abusive
(b) Deceptive, fraudulent or otherwise misleading
(c) Violates copyright or trademark or the intellectual property right of any other party
(d) Anything else deemed offensive or otherwise unacceptable. This is at our sole discretion
You agree that all agents of inToro – including directors, agents, licensors and suppliers (collectively referred to here on in as the ‘Service Providers’) against all losses, damages and other costs and expenses. This will include all reasonable solicitor fees that may result from any violation of these terms and conditions by any party, or any other activity related to your account and use of your site (to include negligence and anything else that may be identified as wrongful conduct) under your account by you or any individual who uses it.
InToro wants to give our customers the best value to visitors, so we may on occasion link to third party sites. Even if the third party site is affiliated with our company, inToro does not control the content of the sites to which we link. Each has separate data collection and privacy practices that are independent of ours. Third party sites are on our site for your convenience only, and you, therefore, accept all liability and risk when accessing them. inToro takes precautions regarding protecting the integrity of our website and in the links we carefully choose to place upon it. To this end, we therefore request feedback not only regarding our own site, but also for the sites to which we link (especially if a specific link is no longer functional).
Collection of Your Personal Information
We may, at any time, collect information from you while you interact on our website; this information is personally identifiable. The types of information we collect may include, but will not be limited to: full name, home address, any phone number(s) you supply us with, your e-mail address and any credit card information associated with the account.
We may, from time to time, offer mobile applications to you that automatically collect other information such as the location of the mobile devices you use to access our site. We may use your collected information in accordance with our policy and in the process of improving our products and services.
We may sometimes collect additional information to store in our business’ log files. Such information may include Internet Protocol (IP) address, the browser you use, the access language, details on your Internet service providers (ISP), pages that referred you to our site and sites you went to after leaving our site, clickstream data, your operating system (OS) and the date & time stamp.
Your Personal Information: Use and Disclosure
We use the personal information we collect from you to improve our business and provide our customers with a high-quality shopping experience when interacting with our products and services. Here are some examples of how we may use the information we collect from you:
• That we may continue to deliver the quality products and services to our customers for which we are known
• To contact you concerning events regarding our products and services, including promotional events and new products
• To share with third-party providers and our affiliates who provide products and services, or those who help inToro to market our products to customers. Third-party service providers are instructed only to use such information in their obligations to us. We shall not share such personally identifiable information with those third parties for their business marketing purposes
• We may disclose that personal information in accordance with the law when we have good reason to believe that we have an obligation to identify you, have a need to contact you, or must bring legal action to protect our rights and that of our customers.
• We may disclose such personal information that identifies you when you ask us to do so, or when we understand that it is required under the law, through litigation or we receive request to do so from public and governmental bodies
• For administration purposes of our business, such as auditing.
• To administer programs in which you choose to participate voluntarily, such as competitions or promotions that we offer
• In the administration of our websites and to gather information such as demographics from our customers, and to analyse the behaviours of the users on our websites
Affiliate Program Terms and Conditions
By signing up to be an affiliate in the inToro Glass Affiliate Program ( the “Program” ) you agree to be bound by the following terms and conditions. Please make sure that you read the terms carefully before signing up. These Terms are a legal agreement between SCS Trade UK LTS t/a inToro Glass. The company is registered in England and Wales under company number 5769485 and having its registered office at Turnberry House 1404-1410 High Road London N20 9BH (“intToro Glass”, “we”, “us” ) and You ( the “Affiliate”, “you”).
We reserve the right to update and change the Terms from time to time without any notice or notification. Any modifications, amendments, enhancements, new feature releases and resources made available by us will be subjected to these Terms. Continued use of the Program after any modifications shall constitute your consent to certain changes. You’re always able to review the most current version of the Terms at: https://www.intoroglass.co.uk/tc/.
Any violation of these Terms may result in termination or suspension of your rights to be an Affiliate and forfeiture of any outstanding affiliate refferall fee pamynets earned during the violation.
Account Registration & Terms
In order to complete the sign up process for an Affiliate account (“account”), you must provide your legal full name, a valid email andress and any other information requested.
You must be 18 years of age or older to join this Program.
Each account is for use by either a single legal entity (e.g. a company or a partnership) or an individual user. We do not permit you to share your user name and password with any other person nor with multiple users on a network. Responsibility for the security of any user names and passwords issued (including those of any Invitees) rests with you.
You may not use the Program for any illegal or unauthorised purpose. In the use of the Program you must not violate any laws in your jurisdiction (including but not limited to copyrigt laws).
You may not use the Program to earn referral fees on your own accounts of the inToro Glass service (“services”).
Referral Links & Promotion
Once you have signed up for the Program and approved your account, you will be provided with a URL link that must be used for your identification when placing a link from your site, email or other communications to the inToro Glass website. It is your responsibility to ensure every link is correctly formatted.
We may also provide graphical images that can be used within the links to promote inToro Glass. You may not modify these images in any way. We reserve the right to change the images at any time without notice.
You will be solely responsible for the development, operation, maintenance and for all materials that appear on your site.
You may not use our name or graphics in any bulk email unless we have given our advanced written consent. We may terminate the Agreement if any meaningful spam complaints naming us or our services result from your marketing activities.
You may not issue any press release with respect to this Agreement or your participation in the Program; such action may result in your termination from the Program. In addition, you may not in any manner misrepresent or embellish the relationship between us and you.
For the purchase to be eligible to a referral fee, the customer must click-through a link from your site, email, or other communications to the inToro Glass website. If they fail to make a purchase and later return without following your link, you will not earn a referral fee.
We will only pay referral fees on links that are automatically tracked and reported by our systems. For our systems to track the referral, the visitor must have enabled cookies. We will not pay referral fees if someone says they made a purchase through you but it was not tracked by our system.
Using a promotional/voucher codes not assocaited with your referal account will not earn you a refferal fee.
The referral fee may vary. The fee will be credited to your Affiliate account once the customer pays for their order. Referral fees are only earned if a customer makes a full payment.
Accrued referral fees are paid via PayPal roughly once per month and only when your accrued referral fees total £60 or more. You must have a valid PayPal account to receive referral fees, as we don’t offer payment via cheque/check, credit card, cash or other methods.
Refunded customer payments or payments that are charged-back due to credit card fraud do not qualify for referral fees. We may delay crediting of referral fees subject to risk analysis considerations and Anti-Money Laundering procedures.
The referral fee structure is subject to change at our discretion.
We reserve the right to disqualify referral fees earned through fraudulent, illegal, overly aggressive and questionable sales or marketing methods.
All fees are exclusive of all taxes, charges, levies, assessments and other fees of any kind imposed on your involvement in this Agreement and shall be the responsibility of, and payable by you.
Every customer who buys a product through this program is deemed to be a customer of inToro Glass. Accordingly, all of our rules, policies, and operating procedures concerning pricing, customer orders, customer service and service sales will apply to those customers. We may change our policies and operating procedures at any time. inToro Glass is not responsible for any representations made by the Affiliate that contradict our rules, policies or operating procedures.
Copyrighted and Trademarked material
You are solely responsible for ensuring that your reviews, product descriptions and articles (if applicable at your site) obey all applicable copyright, trademark and other laws. inToro Glass will not be responsible if you use another party’s copyrighted or trademarked material in violation of the law.
Term of the Agreement and Program
The term of this Agreement will begin upon our acceptance of your Program application and will end when terminated by either party. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party notice of termination. Notice by e-mail, to your address on our records, is considered sufficient notice to terminate this Agreement. inToro Glass reserves the right to end the Program at any time. Upon Program termination, inToro Glass will pay any legitimate outstanding earnings.
inToro Glass in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Program, or any other inToro Glass service, for any reason at any time. Such termination will result in the deactivation or deletion of your Affiliate Account. The termination will also cause forfeiture and relinquishment of all potential or accrued referral fees in your Account if they were earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods. inToro Glass reserves the right to refuse service to anyone for any reason at any time. Upon the termination of this Agreement for any reason, you will immediately cease use of, and remove all links from your site to the inToro Glass website and all our images and other materials provided under the Program.
Relationship of Parties
You and we are independent contractors. Nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that reasonably would contradict anything in this Agreement.
Any dispute relating in any way to this Agreement (including any actual or alleged breach hereof), any transactions or activities under this Agreement or your relationship with us or any of our affiliates shall be submitted to confidential arbitration in England and Wales. Arbitration under this agreement shall be conducted under the rules of the England and Wales Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
All notices given by you to us must be given to inToro Glass at email@example.com. We may give notice to you at the e-mail address you provided to us when registering. Notice will be deemed, received and properly served 24 hours after an e-mail is sent. In proving the service of any notice, it will be sufficient to prove in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
Governing law and jurisdiction
This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English Courts.